Features
Questionnaires and answer library
Your customer’s security questionnaire has arrived. Instead of writing it from scratch line by line, you answer it from your approved answer library.
Every customer sends their own questionnaire, and the answers are buried in old emails and spreadsheets of different colleagues.
How Complass helps
Take the questionnaire as it arrives
You upload your customer’s Excel or CSV file, up to 5 MB and 1000 rows, and map in a preview which column holds the question and which the answer. Complass does not store the file itself.
Proposals from your actual state
For every question Complass looks for the matching answer in your library and in a question bank of 150 typical questions, linked to your controls. The matching runs on the Complass server, without an external service.
Approval by the right person
Proposals are drafts. Only people with the right to do so can approve; every approved answer gets a version and a checksum. Nothing is approved automatically.
Answer once, reuse every time
Approved answers go into your answer library, with a validity date if you like. Complass recognizes questions in German and English. The next questionnaire starts where the last one ended.
Back in your customer’s format
You export the answered questionnaire as Excel, CSV or PDF and send it back. Formulas in answers are neutralized on export.
Background: supply chain security
- Art. 21 Abs. 2 lit. d NIS2-RichtlinieArticle 21 NIS 2 Directive Cybersecurity risk-management measures1. Member States shall ensure that essential and important entities take appropriate and proportionate technical, operational and organisational measures to manage the risks posed to the security of network and information systems which those entities use for their operations or for the provision of their services, and to prevent or minimise the impact of incidents on recipients of their services and on other …Open original (EUR-Lex) ↗
From customer questionnaire to answer in four steps
Upload
The customer’s Excel or CSV, map the columns in the preview.
Review
Review proposals page by page, 50 questions each, add to them or replace them.
Approve
The authorized person approves, the answer goes into the library.
Send back
Export as Excel, CSV or PDF.
Frequently asked questions
Does Complass write the answers itself?
No. Complass proposes answers from your library and from your implementation state. If AI fill-in is switched on in your company, it can also draft a text. An authorized person approves every answer.
Which file formats work?
Excel (.xlsx) and CSV, up to 5 MB and 1000 rows. You copy PDF or Word questionnaires into a spreadsheet first.
What happens to the uploaded file?
Complass reads the questions from the file and does not store the file itself. What is stored are the questions, your answers and their approval.
Try Complass with your own data
Set up your trial yourself, with a sample project per framework if you like. If you would rather see Complass first, request a demo.