Asistente de IA
Meles: Yo rebusco en Complass por usted
I am Meles, the AI assistant on this website. Ask me about features, frameworks and pricing, around the clock.
What Meles does for you
Answers with sources
Meles answers questions about features, frameworks, packages and pricing. With his answers he names the pages they are based on.
Straight to the right page
When he names a feature or a framework, a link takes you straight to the matching page. The conversation stays when you change page.
Hand-over to the team
If Meles cannot help, he offers to pass your question to our team. That happens only with your consent, and a person replies to you.
What Meles does not do
- He gives no legal advice and does not assess individual cases.
- He decides nothing for you. He explains, you choose.
- His answers are AI-generated and can contain mistakes. Our pages and contracts are binding.
Website and portal: two separate helpers
Meles on the website and the AI help in the portal are technically separate: their own code, their own knowledge, their own switches.
On the website
Meles
- His knowledge comes only from a separate index of our public pages.
- He knows no sign-in and no customer account, and he reads nothing from the portal.
- The language model receives only your questions from this conversation and matching sections of our public pages.
Meles sees no customer data.
In the portal
AI help próximamente
- Answers questions about using Complass for signed-in users, from the Complass help texts.
- Starts only once an administrator of your company switches it on.
- Runs separately from Meles on the website, with its own switch and its own rules.
Your questions and your data
No cookies
Meles opens only when you click him. The conversation lives in the current tab only and is gone as soon as you close it or choose “Start over”.
Placeholders instead of contact details
Meles replaces email addresses, phone numbers, IP addresses, IBANs and recognisable names with placeholders before anything goes to the language model.
Kept briefly
We keep the masked question for 30 days without any link to you. Your email address only if you agree to a hand-over to the team.
Which AI service writes the answers, and where, is set out in our política de privacidad.
Preguntas frecuentes
Is Meles a person?
No. Meles is an AI assistant that uses a language model to write answers from our public pages. If you would rather talk to a person, he passes your question to our team, or you write to us directly.
What should I rather not enter?
Personal or confidential details. Meles replaces email addresses, phone numbers, IP addresses, IBANs and recognisable names with placeholders before sending, but not everything can be recognised.
Does Meles cost anything?
No. Meles on the website is free for every visitor and needs no sign-in.
Why a badger?
Badgers dig thoroughly, build tidy tunnels and find their way around them. That suits compliance. Meles meles is the Latin name of the European badger, and the compass belongs to Complass.
Ask Meles
You find him at the bottom right of our pages. Would you rather talk to people? Then we show you Complass in a demo.